[gmf2010]

I am an avid Lineage2 player. When I select the in-game menu option to "Exit" the game the screen goes black and my whole computer restarts itself. I have tried to trouble shoot the problem but nothing has been successful. Any help would be appreciated.

AMD 64 3500+
BFG Geforce 6800 Ultra
1 GB Kingston Hyper X
Asus A8V Deluxe
Samsung 120 GB HD

[Lone Wolf]

Hello gmf2010, welcome to the community!

Have you tried the latest video drivers?

Do you have all the updated patches for the game?

What programs are running in the background while your playing the game?

[gmf2010]

Thanks, I did install the latest drivers from the Nvidia Website and Lineage is fully patched. As far as programs running in the backround while playing the game, there are none.

[Lone Wolf]

Ok, first we need to keep the system from rebooting:

Settings / Control Panel / System / Advanced / Startup and Recovery / Settings.

Make sure the box is UNCHECKED where it says "Automatically Restart" under System Failure."

Then you should receive a error you can read, then we can better solve the issue.

[gmf2010]

I did what you said and got a critical error the first time.. something about an un-named driver. Just as I was about to paste the critical error into the reply window I got a "blue screen of death" (Phys Mem Dump). So I restarted the machine. I figured I could load the game up again and post the error quickly, seeing as it took 40-50 seconds to get the Blue screen, BUT when I loaded then closed the game for the second time the PC didn't shut off and I didn't get any error.


I opened the game yet another time, then closed it and I got the blue screen again... it didnt even give me a crit error mssg.

[SICS]

Try updating the motherboard drivers, there maybe an issue with the apg driver for the board causing it to bluescreen. Download the drivers here: http://www.viaarena.com/downloads/dr...n1_v455vp1.zip

Post back let us know if that worked or not.

[gmf2010]

Installed the drivers at the link you posted, but still getting the blue screen. Also should I uninstall those drivers?

[SICS]

no you don't have to uninstall those drivers, they are the latest ones for your board. What sound card do you have in your computer?

[gmf2010]

Sound Card is a Santa Cruz Catalina 7.1 channel

[Lone Wolf]

Here's a check list I got from the site pertaining to that very issue, worth a try to check.

1. Check to see that the CPU, RAM, VGA and other primary and accessory components are properly installed in their respective slots. Secure them to the mainboard, and for cases when more than one hardware is installed, use only the minimum hardware to check if the game is running correctly.


2. Deactivate all overclockings. If the CPU or VGA has been overclocked, unstable conditions may occur due to overheating. If a down situation continues, reduce the core and memory clock to prevent overheating. First, try downclocking the CPU and VGA installed on the system. However, please be aware that this may cause significant damages to the system. For overclocking and downclocking a CPU or VGA, consult the Hardware Forum or the hardware manufacturer.


3. Reduce the texture to "low" and turn off reflection effects and other graphic options or minimize them.


4. Enter "dxdiag" in the Start>Execute window and turn off acceleration options for Direct Draw, Direct 3D, and AGP hardware from the "Display" tab.


5. Via board users should install the latest 4in1 patch or consult the H/W forum to minimize problems from occurring.


6. Check to see if the CPU, VGA, and power supply cooling fans are operating correctly. They may appear to be working properly, but there are a significant number of cases where the cooling does not correctly occur. Great results may be gained simply by cleaning the dust from the cooling fan.


7. Check to see if there is any hardware installed that the system's power supply cannot handle. If using many accessory components together, such as the CD ROM, DVD ROM, CD Writer, additional hard disk, or expansion cards, we recommend that you remove unneeded hardware or upgrade the power supply to 300W or more.


8. When updating the nVidia driver, if deletion of the old version has failed, this may cause a critical error in the system. Use the following program to eliminate the older version of the driver and update the new driver.
http://www.guru3d.com/detonator-destroyer/


9. If there is a Q-Fan option in the system BIOS, set this to "Disable."


10. If you are a WindowsXP user, try disabling the "Use Write Combination" option from the Display Information>Problem Solving tab

[gmf2010]

no luck so far

[gmf2010]

Ok.. I found some other people that had the problem on the Lineage website but I am not quite sure how to go about fixing it. Attatched is the post made on the lineage website.


http://boards.lineage2.com/showflat....=&fpart=1&vc=1

The post is at the bottom and continues on to the 2nd page. As long as you guys can help me change this setting I think I should be OK =)

[gmf2010]

it wont let me change c:\boot.ini