[dylan.cristy]

Hi... new here, and I have (as I guess everyone does) a problem I need help with...

I'm helping upgrade an office from having a Win2000 Server and 2 Win2000 workstations to having the server and 3 WinXP Pro laptops. Once the process is complete the Win2000 workstations will not exist on the network. I've set up the laptops, and we're at the stage of getting the final things in place, like links to the server, etc., but I'm running into a problem when accessing the server from the laptops. The Windows networking seems to be set up correctly - the XP laptops see the server and I have mapped network drives to shares on the server. If I browse into one of the server shares, that seems to work ok too, XP even shows me thumbnails of images on the server. But as soon as I try to drag something over, either to copy it or make a shortcut, or if i try to open say a word document over the network, the Explorer window I'm in freezes up and I have to go into the task manager to end it. One of the apps they run is QuickBooks, and they keep the company file on ther server, and the same problem happens from within QuickBooks when trying to open the file. The "open file" dialog displays the contents of the share correctly, but when I try to select the company file and open it, the window freezes.

Here's some specs of the equipment in question:

Laptops (3 brand spanking new and identical, I'm just working on one until I resolve the issue):
WinXP Pro SP 2
TCP/IP (address acquired by DHCP)
NetBIOS over TCP/IP enabled
WinXP personal firewall turned off
Norton Internet Security personal firewall turned off
File/Printer sharing turned on (although they are not sharing anything)
Client for MS Networks (should be configured correctly - XP systems see the server and can map shares)

Server:
Win2000 Server SP4
TCP/IP static address (not in the DHCP served range)
NetBIOS over TCP/IP enabled
File/Printer sharing maximized for filesharing
*NOT* a domain controller - just a server on the same workgroup as the XP systems

Any ideas? I'm comfortable mucking around in the registry as long as someone tells me exactly what to do. And I'm trying to avoid upgrading the server to XP.

Thanks in advance,

- Dylan Cristy

[SICS]

are the file permissions set correctly on the files? Also on some setups I've seen admins will setup a user to not have admin rights on the machine, I know that quickbooks requires the user to be an admin on the local machine in order for it to run or open the files. Are the users set as local admin?

[dylan.cristy]

file permissions have not changed from when they were accessing the server from the win2k workstations. all users are local admins on their xp laptops, and all users are in the users, power users and admin groups on the server. probably redundant, but what the hell...

[dylan.cristy]

quick addendum -

when this problem happens, and i have to go into the task manager, the applications listed as "not responding" are: "drag", and two instances of the explorer window, which is odd because i only open one...

and, i did successfully drag/copy a file between two xp laptops (worked both ways), which reinforces the idea that the problem is between xp and 2000...

[SICS]

quick question how big is the quickbooks file? One of our clients has the same issue, there database for quickbooks is big, and even over a gigabit network it still can take up to a min to open the company file.

Quickbooks is a resource intensive program, and it may take some time for the file to open.

[dylan.cristy]

heh, the QB file is only 754 Kb....